Medical Care Coordinator

  • SphereMD
  • May 14, 2020
Full-Time Customer Service

Job Description

SPHEREMD is Hiring! We are essential workers!

Are you looking for a place where you can have an IMMEDIATE and VALUABLE impact while you both grow your personal and professional skill set?

Are you obsessed with patient care or customer service?

We are looking to add a Medical Care Coordinator to our team!

SphereMD has an exciting opportunity for a dynamic team player to join our innovative medical practice as a Medical Care Coordinator. As we continue to grow, we are looking to add to the team an organized, reliable person to provide medical case management and excellent customer service.

Who is SphereMD?

Since 1997, SphereMD has offered healthcare services built around the needs of the maritime and medical industry in the U.S. and international markets. We provide occupational health care, civilian deployment health services, care for seafarers, and other industry specific services. Our impact on our patients and our clients is huge, stretching all over the globe. We invest in top-notch people for our company. We offer a rewarding and collaborative work environment in a stable company that values its employees. Our corporate office is located in Portland, Oregon.

Job Duties

The Medical Care Coordinator schedules and coordinates medical, dental, and emergency care for crew members aboard ships who are traveling to the U.S., Canada, Mexico, and Panama. We coordinate care for patients remotely from our corporate office in Portland, Oregon.

Our coordination is full-service, meaning our team secures all arrangements including immigration formalities, transportation, appointments, pharmacy, required documentation, and more. Each case is materially different, ranging from treatment of a common cold to a rare infectious disease.

What Are We Looking For?

We are looking for an individual who is energetic, highly organized, detail oriented, and able to navigate an extremely fast paced and often stressful environment. A person who can switch from one task to another and prioritize effectively, all while maintaining a friendly professional demeanor.

We are looking for a candidate that is comfortable with receiving, retaining, and documenting complex information. A person that strives to learn new things. Above all, we are looking for a self-motivated, persistent, high energy, multi-tasker.

Skill Requirements

Skills Required

  • Enjoy working with various personalities and cultures
  • Pleasant, outgoing personality
  • Strong communication (written and verbal) skills
  • Strong listening and retention skills
  • Ability to manage multiple tasks simultaneously
  • Team-oriented, able to work with others to develop a plan / solution
  • Ability to utilize traditional office equipment, such as a computer, copier, fax machine, and multi-extension telephone
  • Ability to type 50wpm and familiar with MS Office 365
  • Comfortable learning new platforms and databases

Experience Required

  • 3 years of general office experience (in a medical setting preferred)
  • Professional email and written correspondence experience

Preferred Experience

  • QuickBooks experience
  • EMT-B, EMT-P, LPN

Working Conditions
This is a FULL-TIME Monday-Friday position with alternating weekend on-call rotations.

Exposed to noise and a regular flow of people around the office

Pay and Benefits

  • Pay dependent on experience and qualifications
  • Medical (three plan choices, including alternative) and Dental
  • Cash Balance Plan
  • 401K with matching
  • PTO
  • Paid holidays
  • Team and family events
  • A fun and supportive work environment

What’s Next?
If this opportunity sounds exciting, please send us your resume and cover letter. We look forward to hearing from you!

Job Type: Full-time

Salary: $16.00 to $19.00 /hour