Ruby Receptionists

The Ruby Story

Ruby was founded in 2003 by Jill Nelson, a former receptionist, who believed that creating meaningful human connections in our technology-focused world would build trust, foster customer loyalty, and help our customers win new business. Ruby’s boot-strapped humble beginnings shape every aspect of how we run our business and deliver our services. It’s having come from being a small business that helps us to understand what the needs of our small business customers are.

What was once a small, two-employee business answering phones in a tiny studio has flourished into what Ruby is today—a company where all Ruby employees care not only about the growth of our small business customers but are inspired by the businesses we serve and share in the joy of their success.